Different journeys, one standard
A travel agency in Makkah, working in both directions
Geel Al Hadatha is a Saudi travel agency based in Makkah. We arrange holidays, medical travel and study in Europe for travellers from the Gulf, and Umrah to Makkah and Madinah for Muslims living in Europe. We are a new agency, built on a plain method: the scope of every trip in writing, changing rules taken from official sources, and no promises about decisions that are not ours to make.
Why this agency exists
Because travelling between two countries means dealing with a visa office, an airline, a hotel, a driver and an interpreter — five organisations, in two languages, none of them talking to each other. We exist to hold all of it in one file with one person answering, so that what is left for you is the journey.
How we work
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We listen before we propose
We start from what the trip is for and what constrains it — the time you have, who is coming, what actually matters to you — before any itinerary exists.
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We separate the settled from the not-yet-known
What is settled gets written down. What still needs checking is named as such. We don't fill the gap with reassurance.
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We put the scope in writing
What the arrangement covers and what it excludes reaches you as a written proposal, before you commit to anything.
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We stay with you while you travel
One point of contact who knows your file, from the first question to after you are home.
What we hold to
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Clarity
Every line written down, every limit of our role stated.
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Respect
For your time, your privacy, and the fact that no two trips are for the same reason.
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Accuracy
Information from its official source, checked when it matters.
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Responsibility
We don't promise decisions that aren't ours, and we stand behind the ones that are.
A bridge between faith and healing
Two directions meeting in one agency: from Europe to Makkah for Umrah, and from the Gulf to Europe for treatment, study and time away.
Common questions
Where are you based?
Waqf Al Sultan Building, Office 106, Makkah. Full contact details are on the contact page.
Do you work internationally?
Yes. The office is in Makkah and the routes are international: from the Gulf to Europe, and from Europe to Makkah and Madinah.
What do you actually arrange?
Holidays in Europe, the travel side of medical treatment, study-abroad consulting, and Umrah for people living in Europe.
Are you a medical provider?
No. On treatment trips we handle travel and logistics only — every clinical decision rests with the treating doctor and the medical institution.
What is your licence number?
The licence numbers are being finalised and will be published here as soon as they are issued.